Websoft IT Solution
|Data Analyst (Client: UrbanCart E-Commerce Pvt. Ltd.)
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Summary
Led data analysis initiatives for UrbanCart E-Commerce, developing customer retention strategies and enhancing marketing campaign effectiveness through advanced analytics and interactive dashboards.
Highlights
Developed and deployed an interactive Customer Retention Dashboard in Power BI, visualizing key performance indicators (KPIs) such as churn rate, customer segmentation, and purchase frequency to inform strategic marketing decisions.
Extracted, cleaned, and transformed 12 months of transactional data from MySQL using SQL and Python (Pandas) for advanced analytics and robust reporting.
Automated the monthly data refresh pipeline using Python scripting, achieving a 100% reduction in manual update time and improving data currency.
Provided data-driven insights to the marketing team, directly contributing to a 12% improvement in re-engagement campaign ROI.
Pulled critical customer and order data for 12 months from MySQL using complex SQL queries, ensuring comprehensive data availability for analytical projects.